When an incident occurs, a thorough investigation is vital to prevent recurrence. Our investigators use root cause analysis techniques to uncover underlying factors.

We investigate incidents using the ICAM methodology to identify immediate, contributing and organisational causes, then convert findings into targeted corrective actions that reduce recurrence. ICAM is widely used in Australia across high‑risk industries for learning‑focused investigations.

Deliverable: Recommendations focus on eliminating hazards or implementing engineering and administrative controls in line with the hierarchy of control. We also assist clients in meeting notification requirements under the WHS Act and in developing corrective action plans.

CTA: Talk to us about a site visit and tailored plan for your operation.